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Why is my credit card being declined?

The most common reason for a credit card being declined is information being entered incorrectly. Please confirm that all information submitted is an exact match for your credit card, including the billing address that your bank has on record for you

Do you offer Price adjustments?

Unfortunately, if you recently placed an order and we are now running a sale, we are not able to issue a refund for the change in price. Future sales/promotions cannot be applied to past orders. Coupons can only be applied to an order during the time

I didn’t receive an order confirmation email. Did my order go through?

If you haven't been able to find your order confirmation in your inbox, be sure to check your spam folder! If you have checked your spam folder and are still not seeing a confirmation, please contact our customer service team as something may have go

Is my transaction secure?

We use industry-standard SSL (secure sockets layer) encryption for all credit card information. Feel free to click on the security icons during the checkout process to verify that your information is safe.